ISO 9001
 

    

Kota Workshop has obtained ISO:9001:2000
Certification on 06.03.2006 for a period of
three years and has become an ISO:9001
certified Wagon Repair Shop.

     IMPORTANT MILE STONE:

Fixing of certifying Agency  23 Octust 2005
Pre-assessment Audit 15.11.2005
I Internal Audit  Nov-2005
Certification Audit   22/02/06 to 23/02/06
Recommending for certificate 23/02/06
Ist surveillance Audit Due in feb 2007

     VISIBLE IMPACT OF ISO 9001:2000

    SICK MARKING WITHIN 90 DAYS OF POH  (IRCA  FIGURES)

         

  Year out turn In wagon Rejection In wagon Rejection   %age %Improvement over previous year/corresponding quarter    
  2002-03  4835   337  6.97  14.05  
  2003-04  4570   231  5.05  27.54  
  2004-05  5044   172  3.41  32.47  
  2005-06 (apr-dec.)  3902   115  2.95  14.37  

           

          Intangible benefits:

 

1.  Improved house keeping

2. Improved and traceable record keeping.

3. Improved quality of product and services

4. Increase in customer satisfaction

5. Increase in Motivation and awareness in staff

6. Enhancement of reputation of organisation.

7.Reduction in number of accident on shop account.

                
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